# Glossary

**Standardized list of definitions ensuring consistent understanding across project teams.**

*(\*) features are on the way*

<table data-header-hidden><thead><tr><th width="150.28515625"></th><th width="438.83984375"></th><th></th></tr></thead><tbody><tr><td><strong>Term</strong></td><td><strong>Definition</strong></td><td><strong>Applied To</strong></td></tr><tr><td><strong>Oten ecosystem</strong></td><td>The centralized ecosystem that connects developers, administrators, and end-users to create, publish, and consume applications through integrated portals.</td><td>All modules</td></tr><tr><td><strong>Developer portal (Dev portal)</strong></td><td>Portal where developers register, build, test, manage, and publish applications to the Oten Store and others*.</td><td>Developers</td></tr><tr><td><strong>Store</strong></td><td>The public-facing portal where users (business or personal) browse, subscribe, and applications access entry point published on the platform.</td><td>End-users</td></tr><tr><td><strong>Oten</strong> <strong>admin</strong></td><td><p>Portal where platform administrators manage developer activities, app approvals, Store configuration, and system policies.</p><p>The dedicated team member responsible for the applications approval, app <strong>management, configuration and technical operation</strong> of the entire Oten ecosystem.</p></td><td>Oten internal Admin</td></tr><tr><td><strong>App</strong></td><td>A software product created by a developer or organization and published on the Oten Store and the others</td><td>All</td></tr><tr><td><strong>App publishing</strong></td><td>The process by which a developer submits an app for admin review and approval before it becomes visible on the Store.</td><td>Developers, Admins</td></tr><tr><td><strong>App unpublishing</strong></td><td>The process by which a developer requests to remove an app from the marketplace, subject to admin approval.</td><td>Developers, Admins</td></tr><tr><td><strong>App suspension</strong></td><td>Temporary removal or disabling of an app due to violations or required evidence.</td><td>Admins</td></tr><tr><td><strong>App banning</strong></td><td>Permanent removal of an app that violates platform policies or legal standards.</td><td>Admins</td></tr><tr><td><strong>App version</strong></td><td>A specific release iteration of an app that may include new features, fixes, or updates.</td><td>Developers, Admins, End-users</td></tr><tr><td><strong>App details page</strong></td><td>The page showing all app-related information including general info, pricing, versions, and reviews.</td><td>All</td></tr><tr><td><strong>App analytics *</strong></td><td>Metrics showing app performance, user subscriptions, and usage statistics.</td><td>Developers, Admins</td></tr><tr><td><strong>App resource &#x26; security</strong></td><td>Configuration section where developers manage app permissions, APIs, scopes, OAuth settings, and integrations.</td><td>Developers</td></tr><tr><td><strong>App pricing plan*</strong></td><td>Pricing model defining how users are charged (Free, Subscription, One-Time Purchase).</td><td>Developers, Admins</td></tr><tr><td><strong>App subscription</strong></td><td>Agreement where a user or workspace subscribes to use a specific app under defined pricing and terms.</td><td>End-users, Organization/ Workspace Admins</td></tr><tr><td><strong>Personal account</strong></td><td>Individual user account type managed by the Identity ecosystem (IDP), allowing direct developer onboarding after developer role assignment.</td><td>Developers</td></tr><tr><td><strong>Business account</strong></td><td>Organizational account type where developer role assignment requires admin authorization.</td><td>Developers, Admins</td></tr><tr><td><strong>Developer role</strong></td><td>A permission role allowing a user to create and publish apps on the Developer portal.</td><td>Developers</td></tr><tr><td><strong>Organization admin (Org admin)</strong></td><td>A business account user who manages enable/disable app status to subscription permissions within an organization.</td><td>Business accounts</td></tr><tr><td><strong>Workspace admin (Ws admin)</strong></td><td>A sub-unit under a Org admin account in business hierarchy where apps and subscriptions are managed at the workspace level. As well as role and permission assignment for a subscribed app.</td><td>Business accounts</td></tr><tr><td><strong>Workspace member (Ws member)</strong></td><td>A member of a certain workspace or multiple workspace under one org, which allows to perform relevant actions on Oten portals after assigned roles by ws admin.</td><td>Business accounts</td></tr><tr><td><strong>Subscription management</strong></td><td>Module allowing end-users to view, manage, renew, or cancel their app subscriptions.</td><td>End-users</td></tr><tr><td><strong>Consent policy</strong></td><td>User agreement that must be accepted before using or subscribing to an app.</td><td>Developers, End-users</td></tr><tr><td><strong>Terms &#x26; conditions (T&#x26;C)</strong></td><td>Legal agreement defining the rights and obligations between the developer and platform.</td><td>Developers, Admins</td></tr><tr><td><strong>Notification center (noti center)*</strong></td><td>Centralized hub where users (developers, admins, end-users) view system notifications (e.g., app approval, payout, policy update).</td><td>All</td></tr><tr><td><strong>Payout*</strong></td><td>Process where the platform transfers app revenue to developers after fees or thresholds.</td><td>Developers, Admins</td></tr><tr><td><strong>Payout log*</strong></td><td>Record of completed, pending, or rejected payout transactions.</td><td>Developers, Admins</td></tr><tr><td><strong>Payment gateway*</strong></td><td>Third-party service (e.g. Stripe, PayPal) that processes app payments and subscriptions.</td><td>Admins, Developers</td></tr><tr><td><strong>Billing report*</strong></td><td>A report summarizing app revenue, transaction volume, and payouts within a defined period.</td><td>Developers, Admins, End-users</td></tr><tr><td><strong>Invoice &#x26; tax report*</strong></td><td>Documents generated for payment verification and compliance purposes.</td><td>Developers, Admins</td></tr><tr><td><strong>Testing environment (sandbox)*</strong></td><td>A controlled environment where developers test apps before publishing.</td><td>Developers</td></tr><tr><td><strong>Mock data</strong></td><td>Sample or simulated data used for testing apps in sandbox environments.</td><td>Developers</td></tr><tr><td><strong>Integration settings</strong></td><td>Configurations where developers connect their apps with APIs, SDKs, or event systems.</td><td>Developers</td></tr><tr><td><strong>Documentation</strong></td><td>Area providing integration guides, API references, and tutorials for developers.</td><td>Developers, Admins</td></tr><tr><td><strong>Support ticket*</strong></td><td>A submitted request for technical help or issue reporting within the developer portal.</td><td>Developers</td></tr><tr><td><strong>Live chat*</strong></td><td>Real-time support feature enabling developers to contact the support team.</td><td>Developers, Admins</td></tr><tr><td><strong>Content page</strong></td><td>Dynamic section for displaying introduction, policy, or FAQ content across portals.</td><td>Admins, Tech team</td></tr><tr><td><strong>Category configuration</strong></td><td>Admin setting to define available app categories for marketplace classification.</td><td>Admins</td></tr><tr><td><strong>Tag configuration</strong></td><td>Admin setting to define metadata tags for app discovery and filtering.</td><td>Admins</td></tr><tr><td><strong>Localization</strong></td><td>Platform feature enabling display and operations in multiple languages or regions.</td><td>All</td></tr><tr><td><strong>Audit log*</strong></td><td>Historical record of user actions (developer updates, admin approvals, app changes).</td><td>Admins</td></tr><tr><td><strong>Usage tracking*</strong></td><td>System that monitors app installations, API usage, and customer engagement.</td><td>Admins</td></tr><tr><td><strong>Authentication</strong></td><td>The process of verifying user identity via IDP before accessing any portal.</td><td>All</td></tr><tr><td><strong>IAM (Identity &#x26; access management)</strong></td><td>Module responsible for role and permission assignment (developer, admin, workspace member).</td><td>Admins</td></tr><tr><td><strong>Dashboard*</strong></td><td>The homepage view summarizing main KPIs, announcements, and quick links for each portal.</td><td>Developers, Admins</td></tr><tr><td><strong>App lifecycle</strong></td><td>The full process from app creation → testing → submission → approval → publication</td><td>Developers, Admins</td></tr><tr><td><strong>Ban developer / workspace*</strong></td><td>Administrative action to block developers or workspaces that violate policies.</td><td>Admins</td></tr><tr><td><strong>System onfiguration</strong></td><td>Technical setup for banners, content, categories, tags, policies, and environment variables.</td><td>Admins, Tech team</td></tr></tbody></table>


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