# Oten Identity user guide

#### Purpose <a href="#purpose" id="purpose"></a>

This guide helps Members understand:

* How to sign in using email and password
* What happens during the sign-in process
* What to expect after successful authentication
* How to use Oten account to log-in instead of Google account

***

### I am new. Where should I start? <a href="#i-am-new.-where-should-i-start" id="i-am-new.-where-should-i-start"></a>

If you are a **Member**, you do not configure authentication settings.

You only need to:

1- Use the email address associated with your account

2- Accept the invitation from your admin

<figure><img src="/files/X6jwCJcefwaTxWWoE5aN" alt=""><figcaption></figcaption></figure>

3- Create your password & log-in with your password

<figure><img src="/files/E8A3yglEx81FOk7nMHNt" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/bkd4PHPRzmdTnMWetVxR" alt=""><figcaption></figcaption></figure>

***

#### Successful Sign-In & Set up MFA <a href="#successful-sign-in-and-set-up-mfa" id="successful-sign-in-and-set-up-mfa"></a>

* After you are authenticated successfully, you will be redirected to your assigned dashboard or workspace.
* The verification method is automatically selected based on **organization policy**. We recommend you to set up your MFA following your organization policy for security. Read user guide for setting up MFA [**here**](https://oten.gitbook.io/identity-support/user-guide/personal-account/account-security/multi-factor-authentication-optional).
* After finishing set up MFA, you will log-in again by MFA method for verification. At this step, please choose the method you have set up to log-in.

<figure><img src="/files/AySbDTswPd4U2VeSTv2K" alt=""><figcaption></figcaption></figure>

MFA verification is required when:

* Mandatory MFA is enforced by the organization
* Risk-based access control detects unusual behavior
* You sign in from a new device, location, or network

### One key for the whole web: Signing in with Oten <a href="#one-key-for-the-whole-web-signing-in-with-oten" id="one-key-for-the-whole-web-signing-in-with-oten"></a>

From now on, your Oten account is your "Master Key." Whenever you log-in in any website (like Figma, Zoom, or Canva), it won't ask for a Google password, it will send you straight to Oten to verify who you are.

**How it works**

Let’s say you want to log into a new tool (e.g., Zoom Figma or Canva…):

1. Click "Sign in with Google": On the website, choose the Google login option.

<figure><img src="/files/Fa92YSn22dAPvRpWHph6" alt=""><figcaption></figcaption></figure>

2. Enter your Google email: Type your Google address.
3. Login direction: Google will recognize your email has registered Oten account. Then, you will be automatically redirected to the Oten login screen.

<figure><img src="/files/i0CXucSL7Q6Pc2ZYeUmW" alt=""><figcaption></figcaption></figure>

4. Login once: Enter your Oten username and password.
5. Access Granted: Oten tells Google you're the real deal, and the website lets you in immediately.

{% hint style="warning" %}
Avoid being stuck, make sure you have completed the following security setup:

* Account activation: Email verification must be completed.
* Password setup: A secure Oten password must be created.
* MFA configuration: Multi-Factor Authentication (2FA) must be fully enabled and active.
  {% endhint %}

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