> For the complete documentation index, see [llms.txt](https://oten.gitbook.io/identity-support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://oten.gitbook.io/identity-support/support/support-center/how-to-manage-your-oten-account-information.md).

# How to manage your Oten account information?

Q: Where can I update my personal information?

A: You can find and edit all your personal details by going to your Dashboard ->  Main Menu ->  Personal Info.

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Q: Why should I keep my info up to date?

A: It helps personalize your experience and ensures you can recover your account smoothly if you ever get locked out.

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Q: Who can see my personal info page?

A: Only you. This page is private. No one else, including third parties, can access or change your details.

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Q: What information can I edit?

A: You can edit three main sections:

1. Basic Info: Your first and last name, gender, and birthday.
2. Contact Info: Your primary email and phone number.
3. Security & Preferences: Your password, display language, and time zone.

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Q: What information is "View only"?

A: You can see your account creation date and when it was last updated, but you cannot change this information.

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Q: How do I actually make a change?

A: Just click the Edit icon (✏️) next to the section you want to update, enter the new details, and hit Save.

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Q: What is the "Verified badge" for?

A: This badge appears next to your email or phone number to confirm it has been successfully verified. This helps keep your account secure.

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Q: What happens if I change my verified email or phone number?

A: You will need to complete the verification process (using an OTP) again for the new email or phone number to get the badge back.

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Q: Are there any rules for editing my info?

A: Yes. For example, names must be text-only (under 50 characters), phone numbers must include a country code (like +84), and your birthday must be a date in the past.
