# How to manage your Oten account information? Q: Where can I update my personal information? A: You can find and edit all your personal details by going to your Dashboard -> Main Menu -> Personal Info. *** Q: Why should I keep my info up to date? A: It helps personalize your experience and ensures you can recover your account smoothly if you ever get locked out. *** Q: Who can see my personal info page? A: Only you. This page is private. No one else, including third parties, can access or change your details. *** Q: What information can I edit? A: You can edit three main sections: 1. Basic Info: Your first and last name, gender, and birthday. 2. Contact Info: Your primary email and phone number. 3. Security & Preferences: Your password, display language, and time zone. *** Q: What information is "View only"? A: You can see your account creation date and when it was last updated, but you cannot change this information. *** Q: How do I actually make a change? A: Just click the Edit icon (✏️) next to the section you want to update, enter the new details, and hit Save. *** Q: What is the "Verified badge" for? A: This badge appears next to your email or phone number to confirm it has been successfully verified. This helps keep your account secure. *** Q: What happens if I change my verified email or phone number? A: You will need to complete the verification process (using an OTP) again for the new email or phone number to get the badge back. *** Q: Are there any rules for editing my info? A: Yes. For example, names must be text-only (under 50 characters), phone numbers must include a country code (like +84), and your birthday must be a date in the past. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://oten.gitbook.io/identity-support/support/support-center/how-to-manage-your-oten-account-information.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.