# Support center **Have a question? You’re not alone.** This section collects the most common questions users have when using **Oten Identity platform**, along with clear and practical answers to help you get started quickly. Whether you’re signing in for the first time, managing access permissions, or troubleshooting login issues, you’ll find everything you need right here. > Still can’t find what you’re looking for? Contact our support team at **** — we’re always ready to help. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://oten.gitbook.io/identity-support/support/support-center.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.